Frequently asked questions
Is there a size chart?
What is the return policy?
Our products are made to order, so all sales are final. This means we are only able to offer returns on defects or misprints, however we do allow a 12 hour cancellation window from the point of order placement. Our complete returns and cancellations policies can be read in full here.
Please contact us if there are any issues, we are always happy to do what we can to elevate your experience at Alter Aspect.
When will I get my order?
We process orders after 24 hours, allowing for a 12 hour cancellation window. we work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.